Products & Services

Cynosure Software offers software tools for risk management and service recovery in your long term care organization. In addition, Cynosure Software provides services to help you get the most out of your investment in our software tools.

Complaint Tracker

Complaint Tracker provides a database solution to complaint management. Key features of Complaint Tracker include:

• Fosters a standardized complaint resolution process
• Central repository for all complaints on a single PC or on a network
• An easy-to-use interface that uses dropdown boxes and checkboxes to minimize data entry errors
• Data is filled in the system as you customize system
• Easy to read summaries of complaints generated automatically by the system as you enter the data
• Powerful reporting capabilities that allow you to analyze you complaint data in hundreds of ways
• Easily customized to meet your needs and internal measures

Complete description of what Complaint Tracker can do for your organization.

Training and Consulting Services

Cynosure Software offers customizable training and consulting services for your organization. We offer onsite training and consultation services to help you install and configure Complaint Tracker. Click here for more information about our services.