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About
Us
cy·no·sure [sine shoor] (plural cy·no·sures)
noun
- center of attention: somebody or something that is the center of
admiration, attention, or attraction
- guide: somebody or something acting as a guide or used
for direction. Guidebooks are the cynosure of the inexperienced
traveler. [Late 16th century, Via Latin Cynosura the constellation
Ursa Minor, containing the Pole Star (hence guiding star, hence
center of attention) from Greek kunosoura, literally dogs tail.]
Encarta® World English Dictionary[North American Edition]©
Cynosure Software LLC
Cynosure Software LLC was formed in 2002 by Michael Tefft and Richard
(Ric) Henry. The creative impetus for this partnership was the vision
of reducing risk by addressing complaints in a prompt, efficient manner
and using data to spot trends that could result in an incident. Since
its inception, Cynosure Software LLC has sold Complaint Tracker to facilities
in Florida, Missouri, North Carolina, North Dakota, and West Virginia.
Our Team
Michael (Mike) B. Tefft, Co Founder and President
Mike has fifteen years of experience in all areas of information technology:
- Mike holds a BS with Distinction in Electrical and Computer Engineering
from Clarkson University
- Thirteen years of experience in the Information Technology field
at Procter & Gamble Pharmaceuticals
- Development experience in a number of technologies including Microsoft
Access, Visual Basic, HTML, Java, Oracle, and SQL*Server.
Richard (Ric) J. Henry, Jr., CNHA, Fellow, Co Founder and Sr.
Vice President of Marketing
Ric is also the owner and President of LTC Alliance and is a respected
healthcare professional with many years of national and international
experience:
- President of Heaton Publications Inc. (1997-2000) - managed Heaton's
national marketing campaign to promote product lines to multi-facility
healthcare corporations and insurance companies
- Coordinated new long-term care facility start-ups in Tennessee,
New Mexico, Hawaii, and California (1980-1997)
- President of Aloha Management Company (Honolulu, 1990-1996), a Tokyo-based
firm created to train Japanese nationals in American-style long-term
care operations
- Developed a skilled nursing policy and procedure system and coordinated
training for Medi-Coop Inc., a Japanese healthcare corporation based
in Tokyo (1990-1996)
- President of the Hawaii Long Term Care Association (1992-1994)
- Vice President of the New Mexico Healthcare Association (1984-1986)
- President of the Hawaii Chapter of the American College of Health
Care Administrators (1990-1992)
- Member of the American College of Health Care Administrators for
over 20 years and a Certified Fellow
- NHA licensed in six states including Tennessee, Georgia, New Mexico,
Hawaii, and California and holds a current NHA license in Massachusetts
Our Partners
Cynosure Software LLC is proud to partner with the following organizations:
LTC
Alliance is a consulting and service firm specializing in risk management
for the healthcare industry. Our services cover all aspects of risk assessment
and management for insurance carriers and healthcare providers:
- Onsite inspections
- Training seminars for underwriters, brokers, and providers
- Workshops
- Survey data reports
- Custom policy and procedure systems
- Regulatory compliance solutions
- Claims management and advising
The
American College of Health Care Administrators (ACHCA) is the professional
society for nearly 4,500 administrators in long-term care, offering
excellent educational programming, career development opportunities,
and certification in a variety of positions. ACHCA members enhance
their professional development through education that is geared to
the continuum of health care administration and that emphasizes long-term
care — an approach that clearly improves the quality of care
they provide.
Members of ACHCA are entitled to a discount when purchasing Cynosure
Software LLC products.
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